Refund & Return Policy

At Atradesen, we are committed to providing quality industrial, plumbing, and aquarium products. If you are not fully satisfied with your purchase, we are here to help.

Return Eligibility

We accept returns within 30 days after delivery.

To qualify for a return:

• Items must be unused and in original condition

• Products must include original packaging

• Customized or special-order items are non-returnable

• Clearance and final sale items cannot be returned

How to Request a Return

To start a return request, please contact us at:

tradesencom@gmail.com

Please include:

• Your order number

• Product name or SKU

• Reason for the return

• Photos if the item is damaged or incorrect

Our support team will respond within 1-2 business days.

Refund Processing

Once your return is received and inspected, approved refunds will be processed to the original payment method within 5-10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Damaged or Incorrect Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

We may request photos of the product and packaging for verification.

Contact Information

Atradesen Customer Support

Email: tradesencom@gmail.com